Privacy Policy

egoiq Oy (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Finnish privacy laws.

1. Who We Are

Company Name: egoiq Oy

Business ID (Y-tunnus): 3509332-3

Address: Linnankatu 8 D 82, 20100, Turku, Finland

Email: [email protected]

We act as the data controller when processing your personal data.

2. What Data We Collect

We may collect and process the following categories of personal data:

• Identity data – name, username, company name

• Contact data – email address, phone number, billing address

• Technical data – IP address, browser type, operating system

• Usage data – information about how you use our website, app, and services

• Marketing data – your preferences in receiving marketing from us

3. How We Collect Your Data

We collect data in the following ways:

• Directly from you (e.g., when you create an account, contact us, or use our services)
• Automatically through analytics tools
• From third-party service providers (e.g., payment processors or authentication tools)

4. Why We Process Your Data

We process your personal data for the following purposes:

• To provide, operate, and maintain our services
• To manage user accounts and provide customer support
• To process transactions and fulfill contractual obligations
• To analyze usage and improve our offerings
• To send administrative or marketing communications (with your consent)

5. Legal Basis for Processing

We rely on the following legal bases:

• Contractual necessity – to fulfill the contract between us and you
• Consent – for marketing and optional features (you can withdraw at any time)
• Legal obligation – to comply with laws (e.g., tax or accounting regulations)
• Legitimate interests – to maintain security, prevent fraud, and improve our services

6. Data Sharing and Transfers

We only share your personal data with:

• Our trusted service providers (e.g., hosting, analytics, payment processors)
• Public authorities when legally required
• Third parties if you provide explicit consent

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses.

7. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

8. Your Rights

As a data subject in the EU/EEA, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Receive your data in a portable format (data portability)
• Withdraw consent at any time
• Lodge a complaint with the Finnish Data Protection Ombudsman

To exercise your rights, contact us at [email protected]

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

10. Cookies

We do not use cookies to enhance your experience or collect analytics. Find out more from our cookie policy .

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and we will notify you of significant changes.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]

Address: Linnankatu 8 D 82, 20100, Turku, Finland